Terms of service

Last updated: September 5, 2026

OVERVIEW

This website is operated by STARDOM ROOM. Throughout the site, the terms “we,” “us,” and “our” refer to STARDOM ROOM.

STARDOM ROOM provides this website, including all information, content, features, tools, products, and services available through the website, conditioned upon your acceptance of these Terms of Service and all other policies referenced herein.

By visiting our website, purchasing from us, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using the website. If you do not agree to these Terms of Service, you should not access or use the website or purchase products through it.

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer products and services to you.

PRODUCTS AND AVAILABILITY

STARDOM ROOM specializes in curated merchandise that may include rare, collectible, vintage, pre-owned, limited-production, discontinued, and other distinctive items.

Many products are available in quantities of one and may not be replaceable once sold.

All products are subject to availability. Placing an order does not guarantee that an item will remain available or that an order will be accepted or fulfilled.

We reserve the right, to the extent permitted by applicable law, to limit quantities, discontinue products, correct inventory errors, or refuse or cancel orders as described in these Terms.

PRODUCT DESCRIPTIONS, PHOTOGRAPHS, AND CONDITION

We make reasonable efforts to accurately describe and photograph merchandise offered for sale.

Because much of our merchandise may be vintage, pre owned, collectible, or otherwise previously handled, items may exhibit signs of age, wear, storage, prior use, manufacturing variation, or other characteristics consistent with their history.

Customers are responsible for carefully reviewing all available product descriptions, photographs, measurements, sizing information, condition information, and other listing details before purchasing.

Measurements and sizing information are provided as a reference and may be approximate. Sizing may vary by brand, collection, production period, country of manufacture, or previous use.

We attempt to display product colors and details accurately, but we cannot guarantee that a device or screen will reproduce colors, textures, or other visual characteristics exactly.

Unless expressly stated otherwise in a product listing, original packaging, receipts, certificates, tags, accessories, dust bags, boxes, or other materials are not represented as included with an item.

If you have questions about an item, please contact us before completing your purchase.

AUTHENTICITY

STARDOM ROOM carefully sources and evaluates merchandise offered for sale through our store. Items sold by STARDOM ROOM are represented and sold as authentic.

Any authenticity concern regarding an item purchased directly from STARDOM ROOM will be reviewed on a case by case basis in accordance with our Return & Refund Policy.

A third party opinion, certificate, online authentication result, photograph, screenshot, or other documentation submitted by a customer will not, by itself, establish that an item is inauthentic or automatically entitle a customer to a return, refund, cancellation, or other remedy.

STARDOM ROOM may require additional information or verification and may require the original item to undergo further review before making a determination.

Any authenticity review is subject to verification that the item presented is the exact item originally sold and delivered by STARDOM ROOM and that it has not been substituted, altered, modified, repaired, damaged, or otherwise materially changed after delivery.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable law.

NO THIRD PARTY AUTHENTICATION SERVICES

STARDOM ROOM does not provide authentication, appraisal, certification, or verification services for merchandise owned by, purchased from, or submitted by third parties.

Any sourcing, evaluation, authentication, or verification performed by STARDOM ROOM is conducted solely in connection with merchandise that STARDOM ROOM acquires or offers for sale.

STARDOM ROOM does not issue authentication opinions or certificates for merchandise purchased elsewhere.

INDEPENDENT RESELLER

STARDOM ROOM is an independent reseller.

Unless expressly stated otherwise, STARDOM ROOM is not affiliated with, sponsored by, endorsed by, associated with, or an authorized retailer of the designers, manufacturers, or brands whose products may appear on this website.

Brand names, trademarks, logos, and other intellectual property belonging to third parties remain the property of their respective owners and may be used on the website solely to identify or accurately describe products offered for resale.

PRICING

Prices displayed on the website are subject to change without notice.

We make reasonable efforts to ensure that pricing and product information are accurate. However, typographical, technical, pricing, inventory, or other errors may occasionally occur.

If we discover a material error affecting an order, we reserve the right, to the extent permitted by applicable law, to correct the error and refuse or cancel the affected order. If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

The availability or price of a product may change at any time before an order is accepted and processed.

ORDERS AND RIGHT TO REFUSE OR CANCEL

We reserve the right, to the extent permitted by applicable law, to refuse, hold, review, limit, or cancel an order when reasonably necessary to protect STARDOM ROOM, our customers, or the integrity of a transaction.

Reasons may include, without limitation, suspected fraud or unauthorized activity, payment issues, failed security or identity verification, inaccurate or incomplete customer information, inventory discrepancies, pricing or listing errors, suspected resale or commercial misuse where restrictions have been disclosed, suspected violation of these Terms, or other legitimate security, legal, operational, or risk-management concerns.

For certain orders, particularly high value transactions, we may request additional information reasonably necessary to verify the purchaser, payment, billing information, shipping information, or other aspects of the transaction before shipment.

Failure to provide reasonably requested verification may result in an order being delayed or canceled.

If we cancel an order after collecting payment, the applicable amount will be refunded to the original payment method, except where otherwise required or permitted by law.

PAYMENTS

You agree to provide current, complete, and accurate purchase, billing, payment, shipping, and account information for all purchases.

You represent that you are authorized to use the payment method submitted with an order.

Orders may be subject to payment authorization, fraud screening, security review, and other verification procedures before acceptance or shipment.

Payment processing may be provided by Shopify or other third party payment providers and may be subject to their applicable terms and privacy practices.

FINAL SALE AND RETURNS

All sales are final except where otherwise expressly stated in our Return & Refund Policy or where a return, refund, cancellation, or other remedy is required by applicable law.

Due to the limited, collectible, pre owned, vintage, and high value nature of our inventory, STARDOM ROOM does not accept returns, exchanges, or refunds for change of mind, fit, sizing, condition preferences, or other buyer preference reasons.

Customers are responsible for reviewing product descriptions, photographs, measurements, sizing, condition information, and other relevant listing details before completing a purchase.

Our Return & Refund Policy forms part of these Terms of Service and governs return, refund, and authenticity-review requests.

SHIPPING AND DELIVERY

Orders are shipped in accordance with our Shipping Policy, which forms part of these Terms of Service.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Additional verification, delivery requirements, signature requirements, carrier restrictions, insurance procedures, or other security measures may apply to certain orders, particularly high value transactions.

Shipping times or delivery estimates, where provided, are estimates unless expressly stated otherwise and may be affected by carrier operations, weather, security review, address verification, holidays, or circumstances outside our reasonable control.

Additional terms concerning processing, shipment, tracking, delivery, and related matters are provided in our Shipping Policy.

CUSTOMER ACCOUNTS AND INFORMATION

If you create an account through the Services, you are responsible for maintaining the confidentiality and security of your login information.

You are responsible for activity occurring through your account to the extent permitted by applicable law.

You agree to provide accurate, current, and complete information and to promptly update information where necessary.

You may not use another person's identity, payment information, account, or other personal information without authorization.

PROHIBITED USES

You may not use the website, its content, or the Services for unlawful, fraudulent, abusive, deceptive, or unauthorized purposes.

You may not attempt to interfere with the security, functionality, availability, or integrity of the website or Services.

You may not introduce viruses, malicious code, or other harmful technologies; attempt unauthorized access to systems or accounts; scrape, crawl, reproduce, or exploit substantial portions of the website through unauthorized automated means; use the Services to violate the rights of STARDOM ROOM or any third party; or use false or misleading information in connection with a transaction.

We reserve the right to restrict or terminate access to the Services for violations of these Terms, subject to applicable law.

INTELLECTUAL PROPERTY

Unless otherwise indicated, the STARDOM ROOM name, original website content, photographs owned by STARDOM ROOM, graphics, designs, text, branding, and other original materials appearing through the Services are owned by or licensed to STARDOM ROOM and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from our original content without authorization, except as permitted by applicable law.

Third party trademarks, brand names, product names, logos, and other intellectual property remain the property of their respective owners.

THIRD PARTY SERVICES AND LINKS

Certain content, products, payment functions, applications, or services available through our website may involve third parties.

Third party links may direct you to websites or services that are not owned or controlled by STARDOM ROOM.

We are not responsible for the content, security, availability, privacy practices, terms, products, or services of third party websites or platforms, except to the extent responsibility cannot legally be excluded.

Your use of third party services may be governed by the applicable third party's own terms and policies.

PRIVACY

Your submission and processing of personal information through the Services is governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, disclosed, and otherwise processed.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis, except for any express representations made by STARDOM ROOM regarding products sold through the store.

We do not warrant that access to the website will always be uninterrupted, timely, secure, or error free.

Nothing in this section excludes or limits any warranty, representation, obligation, right, or remedy that cannot legally be excluded or limited under applicable law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, STARDOM ROOM and its owners, affiliates, employees, agents, contractors, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or Services.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited under applicable law.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless STARDOM ROOM and its affiliates, owners, employees, agents, contractors, and representatives from third party claims, liabilities, damages, losses, and reasonable expenses arising from your material violation of these Terms, your unlawful misuse of the Services, or your infringement of another person's rights.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and, where appropriate, severed from these Terms without affecting the validity and enforceability of the remaining provisions.

NO WAIVER

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies or rules posted through the Services and expressly incorporated by reference, constitute the agreement between you and STARDOM ROOM regarding your use of the Services and purchases through the website, subject to applicable law.

GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services to you will be governed by and construed in accordance with the laws applicable in the State of New York, without regard to conflict of law principles, except where applicable consumer protection or other mandatory laws require otherwise.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, policies, technology, or applicable legal or regulatory requirements.

The updated Terms will be posted on this website with a revised “Last updated” date.

Changes will apply prospectively as required by applicable law.

CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

support@stardomroom.com

STARDOM ROOM
200 Franklin St Unit 103, Suite 119
Brooklyn, NY 11222
United States